Beebe Healthcare recognizes Mike Simpler with August L.O.V.E. Letter Award

Beebe Healthcare recognized Mike Simpler, telecommunications specialist with Beebe's Information Systems department, as the August Living Our Values Every Day (L.O.V.E.) Letter Award recipient.

A task force of Beebe Healthcare team members met over multiple months to examine exceptional patient experiences and create a system of values, which every team member pledges to follow. Beebe Healthcare team members have pledged to live these values every day. Patients and visitors at Beebe may see these value statements posted. All are invited to help Beebe be mindful of their values as they care for patients and their family members.

Simpler was nominated by Denise Larson, RN, a nurse with Beebe's Wound Healing and Hyperbaric Medicine department.

Larson had reached out to Simpler to set up her new phone. However, she was concerned that a very special voice message from her old phone would be lost. Simpler was very understanding of her concern and how special the voice message was to her. He worked diligently to follow the Beebe values of treating each individual with respect and dignity, and building trusting relationships with compassion and kindness. He acted with passion and love for others to make a difference. He is dedicated to being an expert in his field – always learning, always growing.

"It was tough not to cry, though they were tears of gratitude and happiness, because I really didn't think I would be able to save that precious gift," said Larson. "Michael, you are kind, compassionate, truly an expert in your field and such a shining example of what our values are all about. I truly thank you."

Jeffrey M. Fried, president and CEO of Beebe Healthcare, and Rick Schaffner, executive vice president and COO of Beebe Healthcare, were on hand to make the presentation and congratulate Simpler.

Beebe Healthcare's L.O.V.E. Letter Recognition Program was established in 2015 and gives team members the opportunity to be recognized by their peers and supervisors for outstanding service. The program is similar to an employee of the month program. Team members are encouraged to send L.O.V.E. notes to other team members during the course of the month. A committee then evaluates the L.O.V.E. notes and selects one person to receive the monthly L.O.V.E. Letter. Winners are announced in a surprise ceremony in which the committee visits the winner in his or her department and presents the award. Employees selected for the award receive:

Parking space in the parking garage for one month
$100 gift card donated by Fred and Lyndie Hertrich
100 points toward Beebe L.O.V.E. Notes merchandise
Letter of congratulations and personal visit from Rick Schaffner
Their photo added to the L.O.V.E. Letter wall plaque
Letter to team member's director and department recognition.

For more information, go to www.beebehealthcare.org/our-values.