At the Sussex County Association of Realtors Board office, Coldwell Banker Resort Realty held its annual Awards Ceremony celebrating the many accomplishments of 2013. Especially noteworthy in 2013 was the addition of a branch office in Milford, at 711 North DuPont Blvd. The addition of the Milford office brought 11 agents to the firm. In 2013, an additional 14 agents joined the Rehoboth, Lewes and Seaford offices. The combined efforts of all branches led to a growth in sales volume across the company of 15 percent over the previous year.
Bruce Plummer, broker and chief operating officer, led the meeting and announced Coldwell Banker Resort Realty’s annual compilation of Client Satisfaction Survey results. 2013 results revealed that 97.7 percent of survey respondents would recommend and/or use the services of Coldwell Banker Resort Realty again. The Rental Division continued growth in market share by increasing internet exposure for the company’s rental clients through partnering with websites such as Trip Advisor, Flip Key and VRBO. The sales department also benefited from an expanded internet marketing strategy.
With the addition of the new sales agents, the company has grown to over 125 licensed agents. The sales department also attributed sales growth to its strong referral relationships with organizations such as the Cartus Brokers Network, a strategic service center which assists more than 148,000 transferees, expatriate assignees and members each year across 160 countries, and provides their referral service to more than 60 of the Fortune 100 Corporations.
Resort Referral Services LLC, an affiliated referral network, has grown to 26 agents who refer business to the full-service Coldwell Banker Resort Realty licensed agents. Several of the top producing agents also hold leadership roles with the Women’s Council of Realtors Sussex County Chapter, a network of successful Realtors empowering women to exercise their potential as entrepreneurs and industry leaders.
“Critical to the success of our firm is the strength of the Coldwell Banker brand.” said Kathy Kiernan Newcomb, senior vice president of Marketing and Client Services. Coldwell Banker had the largest percentage of sales associates named to the Wall Street Journal Real Trends top 1,000 associates. Coldwell Banker sellers realized an average sales price of $288,034, 17 percent higher than the National Association of Realtors 2013 average.
Also, Coldwell Banker was ranked No. 3 among all companies regardless of industry in the Training Magazine Top 125 for 2013. The Coldwell Banker organization continued to lead the real estate industry in social media influence according to Klout, the standard for measuring social media influence. Coldwell Banker Real Estate LLC has more than 100,000 followers on Facebook, nearly 55,000 on Twitter and a powerful presence on Instagram, Pinterest and other social outlets.
Top producer awards for the firm were presented to: Skip Faust - Top Closed Sales Volume and Top Closed Listing Volume for Coldwell Banker Resort Realty, Rehoboth Branch; Dolores Desmond - Top Closed Sales Volume and Top Closed Listing Volume for the Lewes Branch; Lee Johnson - Top Closed Sales Volume and Top Closed Listing Volume for the Seaford Branch; Terri Favata - Top Closed Sales Volume and Top Closed Listings Volume for the Milford Branch; and Harold Marmon - Top Producing Agent for the Rental Department of Coldwell Banker Resort Realty.
Other members of the President’s Silver Circle, recognized for outstanding performance in 2013 were Brad Riedle, Christine Grace, Mary-Beth Pepper, Tony Favata, Steve Newman, Wanda Rash, Pat Kelley, Pat Coluzzi, Henry Castelline, Mary Maki, Russ Day, Jody Rhodes, Kathy Newcomb and Sue Warrington-Doud. Members of the prestigious President’s Gold Circle were Judy Williams, Joy Hearn, Trina Joyner, Jack O’Hollaren, Dana Caplan, Lucy Churchill, Dennis Barnes, John Bohne, Kathy Douglass, Scott Reagan, Diane Stacy, Nancy Ann Price, Rick Bennett, Terri Favata, Kathy DeGrange, Sally Chaney, Irene Tillman, Joanne Milton and Patti Haney. Members of the Chairman’s Elite Circle were Harold Marmon, Lee Johnson, Stefanie Willey, John O’Leary, Skip Faust, Tricia Sulecki, Carla Riddle, Beth Dorman, Linda Book and Dolores Desmond.
Recognized for the 2013 Chairman’s Award, an award presented by their peers for outstanding service and professionalism, were Skip Faust for the Rehoboth Sales Branch, Dolores Desmond for the Lewes Sales Branch, Dana Caplan for the Seaford Sales Branch, Terri Favata for the Milford Sales Branch and Tricia Sulecki for the Rental Division. Also recognized for Coldwell Banker Manager’s Choice, an award for outstanding commitment to the firm, were Dennis Barnes for the Rehoboth Sales Branch, Steve Newman for the Lewes Sales Branch, Dana Caplan for the Seaford Sales Branch, Joanne Milton for the Milford Sales Branch and John O’Leary for the Rental Division.
Special recognition was given to Bill Vernon, who was bestowed the 2013 Sussex County Association of Realtors Lifetime Achievement Award. Vernon lost his courageous battle with cancer in March. He served as the senior vice president of Commercial Sales and Development. Coldwell Banker Resort Realty will honor Vernon's memory with a new annual award for dedication and professionalism within the organization beginning in 2014.
“The strength of Coldwell Banker comes from top-producing sales and rental associates like these, who give outstanding customer service and produce excellent results,” said Jim Kiernan, chairman of board for Coldwell Banker Resort Realty. “It is an honor to have them as part of our organization.”
Coldwell Banker Resort Realty is at 20184 Coastal Highway in Rehoboth Beach, 302-227-5000; 800 Kings Highway in Lewes, 302-645-2881; 22350 Sussex Highway in Seaford, 302-629-5575; and 711 North DuPont Blvd. in Milford, 302-422-8200, and has been serving Sussex County for over 30 years.