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Beebe Healthcare recognizes Tracy Fleetwood with September L.O.V.E. Letter Award

September 23, 2018

Beebe Healthcare has recognized Tracy Fleetwood, pre-arrival scheduler, as the September 2018 recipient of the Living Our Values Every day (L.O.V.E.) Letter Award.

All Beebe team members pledge to follow a system of values. Patients and visitors at Beebe may see these value statements posted. Community members can help Beebe employees be mindful of these values as they care for patients and family members.

Fleetwood recently referred an uninsured patient who was in need of a mammogram to Cancer Screening Nurse Navigator Debbie Campbell, RN, MSN, for further assistance. Campbell found the patient had incorrectly been denied Screening for Life funding, and she was able to connect the patient with the services she needed.

“This error would not likely have been detected if Tracy had not made this referral,” said Campbell, who wrote Tracy’s L.O.V.E. note. “Additionally, the benefits of the Screening for Life program may help with other health issues.”

Fleetwood demonstrates many of the Beebe values, including acting with passion and love for others to make a difference, achieving amazing accomplishments through exceptional teamwork, and dedicating herself to being an expert in her field – always learning, always growing. 

Beebe Healthcare’s L.O.V.E. Letter Recognition Program is similar to an employee of the month program. Team members are encouraged to send L.O.V.E. notes to other team members during the course of the month. A committee then evaluates the L.O.V.E. notes and selects one to receive the monthly L.O.V.E. Letter Award. Winners are announced in a surprise ceremony in which the committee visits the winner in his or her department and presents the award.  Employees selected for the award receive a parking space in the parking garage for one month, a $100 gift card donated by Fred and Lyndie Hertrich, 100 points toward Beebe L.O.V.E. Notes merchandise, the 100th Anniversary history book: “Two Men With a Dream: The Story of Beebe Healthcare,” a letter of congratulations and personal visit from members of the executive team, their photo added to the L.O.V.E. Letter wall plaque, and a letter to the team member’s director and department recognition.

For more information about Beebe Healthcare’s values and how team members live these values every day, go to www.beebehealthcare.org/our-values. For information about Beebe’s Celebrate Excellent Care program and how to support Beebe Healthcare, the local nonprofit community healthcare system, contact Beebe Medical Foundation at 302-644-2900.

For more information on services offered through Beebe, go to www.beebehealthcare.org. To find out how Beebe Healthcare is creating the next generation of care for the community, go to www.nextgenerationofcare.org

 

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