Beebe honors David Banks with L.O.V.E. Letter Award

Beebe Healthcare recognized David Banks as the December Living Our Values Every Day Letter Award recipient.

A discharge planner, Banks worked diligently for over a year to return a disabled patient to the care of her family in Mexico.

Banks demonstrates many of the Beebe values, including doing it right the first time and every time, and achieving amazing accomplishments through exceptional teamwork.

“This situation was unprecedented in Beebe history, so David needed to determine the appropriate course of action and then conquer multiple barriers in order to eventually succeed in getting the patient home,” said Jeannie Wallo, director of patient experience, who wrote David’s L.O.V.E. Letter. “In my 27 years as a discharge planner, I have never witnessed a discharge planning success of this magnitude. The patient was reunited with her family, and it was a happy ending for all. David showed such tenacity and persistence for the patient, who was here for over 500 days.”

Awardees are announced in a surprise ceremony in which the committee visits the winner in his or her department and presents the award. Employees selected for the award receive a parking space in the parking garage for one month; a $100 gift card; 100 points toward Beebe L.O.V.E. Notes merchandise; a letter of congratulations and personal visit from members of the executive team; their photo added to the L.O.V.E. Letter wall plaque; a letter to the team member's director; and department recognition.