Delmarva Power customers can apply now for energy bill assistance
Delmarva Power customers can now apply for assistance through the Low-Income Home Energy Assistance Program to receive $1,000 or more in grant support toward their energy bills.
“We are committed to helping every customer keep their lights on and make ends meet,” said Gary Stockbridge, Delmarva Power region president. “In the 2018-19 program year, Delmarva Power connected customers with more than $5.3 million in energy assistance.”
Delmarva Power works with state, federal, and nonprofit partners to connect customers with grants and programs.
LIHEAP provides customers with up to $1,000 in grant support per customer, depending on a household’s income, size and type of fuel, with no payback required. Delmarva Power customers in Delaware can apply for LIHEAP energy assistance by calling 302-856-6310 in Sussex County or going to www.http://www.dhss.delaware.gov.
Delmarva Power partners with the Salvation Army to offer energy assistance to customers struggling to pay their winter energy bills through the Good Neighbor Energy Fund. In addition to donations received by customers, Delmarva Power matches $1 for every $3 received, up to $70,000 annually. For eligibility, Delaware customers can call the Salvation Army at 302-472-0750.
Through Delmarva Power’s Gift of Energy program, anyone can make a payment toward a friend or family member’s energy bill. The gift will appear on a future bill as a credit to the recipient's account.
Additional assistance for customers in Delaware is available through Delaware 211. By dialing 2-1-1, customers can be referred to local agencies and services that can assist with energy bills and other necessities. For more information, go to www.delaware211.org.
Delmarva Power will work with customers who may have difficulty paying their energy bill. The company offers payment options like budget billing, which averages payments over a 12-month period to help customers manage their monthly energy bill, or flexible payment arrangements that offer individually tailored payment installment plans.
To ask about available resources or register for My Account, a web-based interactive tool that provides customers with a detailed analysis of their specific electric use and offers ways to save money and energy, customers can contact Delmarva Power at 1-800-375-7117.
