KSI names new director of quality assurance

KSI recently announced the promotion of Heather Juiliano to director of quality assurance.

A not-for-profit agency, KSI provides vocational training, employment, community integration, transportation, day habilitation, life enrichment and nutritional services to individuals with disabilities throughout Sussex and Kent counties.

Juiliano has 30 years’ experience working with the Rehabilitation Center in New York, including 21 years of involvement with Subcon Industries, a vocational rehabilitation agency offering similar employment training services to KSI’s.

At KSI, Juiliano will be responsible for all program compliance, quality assurance, safety and case management matters. Her position includes policy creation and revision, supervision of program directors at KSI’s Milford and Georgetown centers, presiding over case record review, and being lead contact for all compliance reviews and program audits by accrediting agencies.