The Delaware Department of Insurance released a list of consumer-friendly automobile insurer actions that are being implemented due to reduced vehicle use throughout the COVID-19 pandemic. As filed with the department, these actions represent millions of dollars being returned to or saved by policyholders throughout the state.
The commitments below apply to only personal automobile insurance policies.
Customer eligibility requirements may exist.
Residents should direct questions about specific commitments to the insurer.
• Allstate is issuing refunds equal to 15 percent of March and April auto premiums. A total of 19,155 Delaware Allstate customers will be refunded well over $1 million.
• American Family is distributing a one-time check payment of $50 per covered vehicle. Amica Mutual is crediting 20 percent of the policyholder’s monthly auto premium.
• Chubb’s renewing customers will receive a discount equal to 35 percent of their April and May costs, an estimated $110 per vehicle.
• Cincinnati Insurance is refunding policyholders 15 percent of their April and May premium.
• Electric Insurance is distributing a payback equal to 15 percent of three months of the policyholder’s premium, an estimated $72 per policy.
• Encompass is issuing refunds of 15 percent of March and April auto premiums. Approximately 2,835 Delaware Encompass customers will be refunded about $168,882.
• Esurance is issuing refunds equal to 15 percent of March and April auto premiums.
• Farmers is discounting April premiums by 25 percent or providing 25 percent of refunds to customers already paid in full.
• The GEICO Giveback Credit will discount renewed or newly purchased policies between April 8 and Oct. 7 by 15 percent. Customers can expect to save an average of $150 on their next auto policy and $30 per motorcycle policy.
• Goodville Mutual is issuing a Safe@home premium credit of 15 percent on two months of new or renewal premium. Members can choose to waive their credit and request that it be donated to local food banks, first responders or international relief. Goodville Mutual will match donated funds up to $100,000.
• Hartford’s COVID-19 Personal Auto Payback Plan will credit customers 15 percent of April and May auto premiums.
• Horace Mann’s Teacher Appreciation Relief Program will credit customers 15 percent of two months of premiums.
• Liberty Mutual is providing a 15 percent refund on two months of annual premiums.
• Mercury is refunding 15 percent of monthly premiums paid in April and May.
• MetLife is crediting 15 percent of monthly premiums paid in April and May.
• Nationwide is applying a one-time payment of $50 to each policy.
• Next Insurance is discounting April premiums by 25 percent.
• NGM Insurance is distributing a relief payment of $50 per each insured vehicle. In Delaware, approximately 899 private passenger vehicles insured will generate a total refund of $44,950.
• Progressive is crediting 20 percent of April and May premiums.
• State Farm Fire and Casualty Company is distributing a credit equal to 27.5 percent of a policyholder’s premium from March 20 to May 31.
• State Farm Mutual’s Good Neighbor Relief Program will distribute a dividend of approximately 25 percent of a policyholder’s premium from March 20 to May 31.
• Travelers’ Stay-at-Home Auto Premium Credit Program will issue a credit of 15 percent to April and May premiums.
• USAA is crediting approximately 20 percent on two months of premiums.
• 21st Century Insurance is discounting April premiums by 25 percent, or providing 25 percent refunds to customers paid in full.