Coldwell Banker Resort Realty celebrates 2018 Accomplishments!
At the Sussex County Association of Realtors office, Coldwell Banker Resort Realty held their annual Awards Ceremony, celebrating the many accomplishments of 2018. In 2018 an additional 18 agents and staff joined the Rehoboth, Lewes, Milford and Seaford offices. The combined efforts of all branches led to a continued strong presence as an industry leader. Particularly noteworthy was the growth in sales volume in the Milford Branch of 17.59%, Rehoboth Branch of 5.96% and the Commercial Division of 12.8% over the previous year. Companywide, Coldwell Banker Resort Realty sales division represented 907 transaction sides.
Bruce Plummer, Broker and Chief Operating Officer led the meeting and was most proud to announce Coldwell Banker Resort Realty’s annual compilation of Client Satisfaction Survey results. 2018 results revealed that 98.14% of survey respondents were “very satisfied” and 99.07% would recommend and/or use the services of Coldwell Banker Resort Realty again. The Rental Division continued their growth in market share by increasing Internet exposure for the company’s rental clients through partnering with websites such as Trip Advisor, Findrentals.com, Flip Key and VRBO. Coldwell Banker continues to be a leader in technology with a digital rental catalogue accessed by a simple scan of a QR code via any smart phone. 2018 brought the introduction of linen packages for rental guests, the ultimate convenience for traveling tenants. Out of town guests and potential buyers remain connected with the firm and the area weather and traffic, via two webcams, one oceanfront on Swedes Street in Dewey Beach and one located at the Rehoboth branch. The sales department continued its promotion of the latest technology incorporating use of the Matterport camera and equipment to produce three dimensional and virtual reality tours of their listings. This technology allows a potential buyer to practically walk through a home room by room online and sets Coldwell Banker Resort Realty sellers apart from their competition. 2018 brought new managers to both the Lewes and Milford Branches. The Julie Gritton Team joined the Lewes branch in May of 2018 and their energy and commitment to the Lewes community is plentiful. The Lewes branch hosted a Pet Adoption in October and a Community Open House in November. They recently completed a food drive partnering with the Delaware Food branch and collected 1147 pounds of food for the area residents in need. Joanne Milton returned to Coldwell Banker Resort Realty’s Milford branch as Branch Manager in 2018 and has proven to be an energizing force for that location’s sales growth. In October the Milford Branch, achieved the highest sales month in that location’s history with the firm. The Milford Branch also recently completed a Toy Drive with the Milford Chamber of Commerce. All four branches came together to participate in the SCAOR RPAC Cornhole Tournament, the Gabby Gobbler 5K Run and Walk on Thanksgiving Day, the Lewes Christmas Parade, the Rehoboth Christmas Parade and a dinner presentation at the Immanuel Shelter in Rehoboth showing their commitment to the community.
The sales department attributed sales strength to its strong referral relationships with organizations such as the Cartus Brokers Network, a strategic service center which assists more than 148,000 transferees, expatriate assignees and members each year across 160 countries, and provides their referral service to more than 60 of the Fortune 100 Corporations. Coldwell Banker Resort Realty agents remain committed to continuing their education with many agents earning their Smart Home Technology Certification in 2018.
“Critical to the success of our firm is the strength of the Coldwell Banker brand.” said Kathy Kiernan Newcomb, Senior Vice President of Marketing and Consumer Engagement. Coldwell Banker has remained strong as a Real Estate company for 112 years. Today 92,000 agents are located within 47 countries and across the United States. The Coldwell Banker brand continued to excel in luxury home sales in 2018 selling $148 million per day in $1 million plus transactions. Coldwell Banker was the first company to adopt the use of a Seller Disclosure Statement as a standard practice long before the industry adopted its use. 2018 brought 69.9 million online engagements. Coldwell Banker distributes property and market information to over 900 partnering websites.
Top producer awards for the firm were presented to: Skip Faust – Top Closed Listing Volume and Top Closed Sales Volume for Coldwell Banker Resort Realty, the Rehoboth Branch; Julie Gritton, Top Closed Listing Volume and Ruth Sivils, Top Closed Sales Volume for the Lewes Branch; Lee Johnson – Top Closed Listing Volume and Top Closed Sales Volume for the Seaford Branch; Dana Byrd – Top Closed Listing Volume and Lori Milton -Top Closed Sales Volume for the Milford Branch. Harold Marmon was recognized as Top Producing Agent for the Rental Department of Coldwell Banker Resort Realty with Sally Chaney and John O’Leary recognized as compiling the top three agents.
Other members of the President’s Silver Circle, recognized for outstanding performance in 2018 were Kathy Newcomb, Aimee Debenedictis, Adam Gaull, John Bohne, Brenda Hudson, Melissa Rudy, Linda Book, Joyce Kendall, Ben Steward, Ruth Sivils, Trina Joyner, Beth West, Tricia Sulecki, Dawn Loeffler, Nancyann Price, Jeff Kemp, Melissa Martin, Julie Gritton, Joanne Milton, Bill Mantyla and Terry Burke. Members of the prestigious President’s Gold Circle were Rick Bennett, Sally Chaney, Dennis Barnes, Lori Milton, Beth Dorman, Harold Marmon, Dana Byrd, John O’Leary, Carla Riddle, Myles Martin and Debra Hartney. Recognized in the Chairman’s Platinum Circle were Lee Johnson and Nitan Soni. Recognized in the Chairman’s Elite Circle was Skip Faust.
Recognized for the 2018 Chairman’s Award, an award presented by their peers for outstanding service and professionalism were Skip Faust for the Rehoboth Sales Branch, Julie Gritton for the Lewes Sales Branch, Lee Farris for the Seaford Sales Branch, Joanne Milton for the Milford Sales Branch and Carla Riddle for the Rental Division. Also recognized for Coldwell Banker Manager’s Choice, an award for outstanding commitment to the firm were Melissa Rudy for the Rehoboth Sales Branch, Janice Pelan for the Lewes Sales Branch, Nancyann Price for the Seaford Sales Branch, Wanda Rash for the Milford Sales Branch and Yolanda Bernoski for the Rental Division.
Coldwell Banker Resort Realty honors the memory of Bill Vernon with an annual Coldwell Banker Resort Realty Pillar Award. This award is annually bestowed upon the firm’s agent or staff member who most exhibits the firm’s culture and core values of Integrity, Service, Hard Work, Professional Competence, Cooperation and Innovation. The 2018 recipient of this award was Carla Riddle.
Special recognition was also given to those agents whose 2018 customer survey results revealed a 100% perfect rating in each category answered. The 2018 Manager’s 100% Club were Linda Book, Ruth Sivils, Nitan Soni, Joanne Milton, Down Loeffler, Melissa Rudy, Dana Caplan, Christine Grace and Aimee DeBenedictis.
“The strength of Coldwell Banker comes from top-producing Sales and Rental Associates like these, who give outstanding customer service, produce excellent results and have made a commitment to their clients, the firm and the community in which they excel,” said Bruce Plummer, Chief Operating Officer for Coldwell Banker Resort Realty. “It is an honor to have them as part of our organization.”
Coldwell Banker Resort Realty’s vision statement is “To be the admired and trusted team of highly skilled and innovative real estate professionals passionately working in unison to create an extraordinary experience for all we serve.” “We work diligently, one client at a time to accomplish this vision,” stated Kathy Newcomb, Senior Vice President of Marketing and Consumer Engagement
Coldwell Banker Resort Realty is located at 20184 Coastal Highway, in Rehoboth Beach, (302) 227-5000, 800 Kings Highway, in Lewes (302) 645-2881, 22350 Sussex Highway in Seaford (302)629-5575, and 711 North DuPont Boulevard in Milford (422-8200) and has been serving Sussex County for over 35 years.
About Coldwell Banker®Since 1906, the Coldwell Banker® organization has been a premier provider of full-service residential and commercial real estate. Coldwell Banker is the oldest national real estate brand in the United States and today has a network of 91,000 sales agents working in approximately 3,000 offices in 47 countries and territories. The Coldwell Banker brand is known for creating innovative consumer services as seen by being the first national real estate brand to create an iPad application and the first to fully harness the power of video in real estate listings, news and information through its Coldwell Banker On LocationSM YouTube channel. The Coldwell Banker system is a leader in specialty markets such as resort, new homes and luxury properties through its Coldwell Banker Previews International® marketing program. Coldwell Banker Real Estate LLC fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each office is independently owned and operated. Coldwell Banker is a subsidiary of Realogy Holdings Corp. (NYSE: RLGY), a global leader in real estate franchising and provider of real estate brokerage, relocation and settlement services.
