Starting Monday, April 6, the Division of Public Health will begin a new collaboration with the United Way of Delaware to increase call center services.
All social service, essential business, unemployment or stay at home-related calls – including inquiries about food assistance, housing or utility assistance or other needs – should now go to Delaware 2-1-1, 1-800-560-3372, or text your ZIP code to 898-211. Delaware 2-1-1 has increased its hours, added operators and now is available seven days a week.
All medical and testing calls should continue to go to DPH's Call Center at 1-866-408-1899 or 711 for people with a hearing impairment. The call center hours are 8:30 a.m. to 6 p.m. Monday through Friday, and 10 a.m. to 4 p.m. Saturday and Sunday.
In addition, the Division of Public Health asks any Delaware long-term care facility with questions or concerns to email: DPH_PAC@delaware.gov or call the DPH Call Center at 1-866-408-1899 and press ext. 2.