Beebe honors Ryan Cohen with L.O.V.E. Letter Award
Beebe Healthcare recognized Ryan Cohen as the June recipient of the Living Our Values Every Day Letter Award.
Cohen, a care coordinator, was awarded this recognition for going the extra mile to help a patient get the care they needed.
“Ryan always goes above and beyond for patients,” said Krista Henshaw, a nurse practitioner who submitted the nomination letter. “Recently, she spent a great deal of time trying to help a patient who was struggling to have all his needs met at home.”
“The patient had been discharged from Beebe Home Care Services due to a change in insurance. Since Beebe was considered out-of-network with the new insurance, the cost would not be covered,” said Henshaw. “Ryan spent almost an entire day contacting the insurance company and different agencies that the new insurance said they would cover.”
“When none of the agencies could take this patient, she contacted the Division of Aging for help. She was able to have the patient assigned a nurse and a caseworker who then helped with getting home care re-established, as well as financial assistance for medications,” said Henshaw. “When everyone else would have given up, Ryan persevered until she found a solution for this patient. I’m so proud to work on a team with this loving and dedicated employee,” she said.
Through her efforts, Ryan has demonstrated many of the Beebe values, including treating each individual with respect and dignity and acting with passion and love for others to make a difference.
Awardees are announced in a surprise ceremony during which the committee visits the winner in his or her department and presents the award. Employees selected for the award receive a space in the parking garage for one month; a $100 gift card; 100 points toward Beebe L.O.V.E. Notes merchandise; 100th anniversary history book, “Two Men With a Dream: The Story of Beebe Healthcare”; a letter of congratulations and personal visit from members of the executive team; their photo added to the L.O.V.E. Letter wall plaque; a letter to the team member's director; and department recognition.
