Delmarva Power customers can apply for bill assistance

August 7, 2019

Delmarva Power customers can now apply for energy bill assistance through the Low-Income Home Energy Assistance Program.

Customers in Delaware and Maryland can receive more than $1,000 in grant support toward their energy bill by applying through the program in their state.

“We are committed to providing our customers with affordable energy service,” said Gary Stockbridge, Delmarva Power region president. “Each year, LIHEAP provides a crucial resource for customers that need financial support, and our teams work extremely hard, hand in hand with local community organizations, to make sure customers are aware of this vital funding. It is important for customers to apply as early as possibly to ensure they receive the assistance they need.”

Grant eligibility differs by state and is based on a customer’s annual household income and size. Annual household income cannot exceed 175 percent of the federal poverty income guidelines in Maryland or 200 percent of the federal poverty income guidelines in Delaware. Homeowners, renters, roomers, and subsidized housing tenants may be eligible. Customers do not have to be behind on their bills to receive a grant.

Delaware’s eligibility requirements are as follows: $24,288 - One-person household; $32,928 - Two-person household; $41,568 - Three-person household; and $50,208 - Four-person household.

For Sussex County customers to apply, call 302-856-6310 or go to

In 2018, Delmarva Power’s customer advocate team connected 17,000 customers with more than $5.3 million in energy assistance.

Delmarva Power also provides customers several ways to save money and manage energy costs. My Account provides a web-based interactive tool giving customers a detailed analysis of personal electric use and offers helpful ways to save. For more information including tips to save money and energy, go to

Delmarva Power works with customers who may have difficulty paying their energy bill, offering options such as flexible payment arrangements with individually tailored payment installment plans or budget billing. This program averages payments over a 12-month period to help customers manage their monthly electricity costs. Customers who may be struggling to make a payment should contact Delmarva Power as soon as possible at 800-375-7117.

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