Realtor Lisa Mathena completes NAR-certified mediation training

September 15, 2023

The National Association of Realtors announced Milton resident Lisa Mathena of the Lisa Mathena Group has completed NAR’s mediation training program and has been designated a certified NAR mediation officer. Mathena also was one of only two members of the Delaware Association of Realtors to receive a full scholarship to attend the training.

Since 2000, NAR has offered an exceptional two-and-a-half-day program held in Chicago covering NAR’s mediation model. This program includes one full day of personalized coaching from some of the country’s foremost mediation experts. The mediation component of the Dispute Resolution System was developed by the National Association of Realtors for use by local associations of Realtors nationwide. Through the service, buyers and sellers have access to mediators who will conduct mediation under the DRS procedures.

DRS is an economical and efficient method of settling conflicts that otherwise might take months to resolve through the courts or through outside arbitration services.

“Although most real estate transactions are completed without difficulties, occasionally there is a need to resolve a dispute," said Mathena. "Many of the most common disputes, such as disagreements over earnest money deposits, are natural candidates for this type of service. Area real estate buyers and sellers have an alternative to expensive and time-consuming litigation when there is a problem with their transactions, in a less adversarial manner.”

A lifelong resident of Delaware, Mathena’s expertise and experience of more than 31 years in the real estate market of Delaware’s Sussex, Kent and southern New Castle counties is extensive. She was named Agent of the Year for the State of Delaware and Sussex County in 2023 by RateMyAgent, and Alignable also named her Local Businessperson of the Year in 2023. For the past two years, Mathena has served on the board of directors of the Delaware Association of Realtors and has been an active member of the board of directors of the Sussex County Association of Realtors.

Mathena holds the certified residential specialist designation, as well as the short sales and foreclosure resource and real estate negotiation expert certifications. Mathena has been ranked in the top 1% of Realtors nationwide, one of Real Trends 1,000 Best Agents, one of America’s Top 100 Agents, and she has also achieved five-star professional status every year since 2019. Mathena is also a Dave Ramsey-endorsed local provider.

An independently owned and operated brokerage, the Lisa Mathena Group is a diverse team of experts specializing in residential real estate, property management, foreclosures, REO and bank-owned properties, buyer and seller agency, and luxury home marketing.

For more information about Lisa Mathena and the Lisa Mathena Group, go to or call 302-236-6232 or 855-334-6673. 


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